Blinkee.city scooters can be used by anyone who meets the following condotions:
Documents’ validation and account activation takes up to several minutes.
No, all steps are completed in the application, i.e. starting the moped and ending the rental by clicking the appropriate button in the application.
A moped can be parked anywhere in the service zone, which is visible on a map in the application and on our website. The service zone is an area marked green on the map.
According to traffic regulations, a vehicle can be left on a pavement if there is 1.5 m of a passageway and a distance of 15 m from a pedestrian crossing and a bus stop. Parking is not allowed in closed housing estates, in parks, under bridges and on flyovers. Within a housing estate, parking is allowed only in designated areas.
A scooter can be parked anywhere in the service zone, which is visible on a map in the application and on our website. The service zone is an area marked purple on the map. The vehicle may be left on the pavement if it does not hinder pedestrian traffic and in places intended for bicycle parking. Parking is not allowed in closed housing estates, on bicycle paths, at entrances to buildings such as fire brigade headquarters or hospital.
You can ride a scooter on pavements. If there is no pavement, it is acceptable to ride on the roadside or the extreme part of the roadway. According to traffic regulations, a scooter cannot be used on bicycle paths.
All mopeds are intended for 2 people (except for vehicles in Hungary).
A scooter can be used only by one person at a time.
Yes, every moped has at least 1 helmet in the box. Please contact your country's support line.
To take a helmet out of the box, the moped has to be activated. Then, the box can be unlocked with a green button on the right-hand side under the throttle.
You can use your own helmet. However, remember that riding without a helmet is dangerous and illegal.
The lights of a moped and a scooter are always on – they are activated automatically when starting the vehicle. In the case of a moped, the user has the possibility to set the lights to full beam or low beam.
Before renting, after clicking the vehicle icon on the map, you will see its current range in kilometres. After the battery runs out, the vehicle will not stop suddenly, but it will gradually loose speed. Knowing the range of a vehicle, a user can ride a vehicle with low battery to another one that is fully charged.
After selecting “Stopover” option in the app, the vehicle will be switched off, but it will be constantly connected to the user’s account, so that it will not be rented by another person. The stopover cost is 9 grosz per minute.
Our scooters are fully electric, which means that the sound of an engine cannot be heard. If, after activating the vehicle in the app, the lights are on, the scooter is ready to go.
Our mopeds are fully electric, which means that the sound of an engine cannot be heard. If, after activating the vehicle in the app, the lights are on, the moped is ready to go.
The I, II and III switch is speed control gears. We recommend using the III gear while driving.
We have 1.2 kW and 3.1 kW mopeds in our fleet, but they both move at a maximum speed of 45 km/h, which is imposed by law.
Leaving the designated zone is allowed and the rental cost stays the same. However, before leaving the zone you need to remember to make sure that the vehicle’s range is enough for the planned route and the way back. Finishing the rental outside of the designated zone is possible, but is connected to additional fee. To know more please read the price list.
We reccomend having a phone that is able to make calls from.
In such case, the vehicle will not turn off. In order to finish using it, log in to the application using another device or contact us using another person's phone.
Outside Customer Service working hours, the customer should secure the vehicle in such a way that it is not stolen or damaged, for example at home. You should then report this information urgently by contacting us during business hours.
No. A scooter is not a vehicle allowed to ride on bicycle paths.
No. A moped is a motor vehicle and can only be used on roads.
According to the Polish law, no registration certificate or document proving the validity of the third party liability insurance policy is required during a police control.
In case of accident/theft/fire, user is obliged to contact the relevant services and blinkee.city team at +48 (22) 290 25 25
If users use blinkee.city vehicles according to the their purpose and regulations, they will not be charged with any financial penalties. More details can be found in the regulations.
In case of any problems, please contact:
by phone: +48 (22) 290 25 25 or
by chat available on the website http://blinkee.city and Facebook or
by email to email@example.com
Yes. All persons over 60 years of age and students can get a 15% discount on all trips (in case of students, after sending us a scan or a photo of their current student ID). There are also some occasional discounts, which are granted to all users. Details can be found on our Social Media (Instagram, Facebook).
Log in to the blinkee.city application
Go to your blinkee.city app and open the "Documents" tab. Choose the right category for the document and then take pictures of it from the fornt and the back.
While adding a document please remember a few of the rules:
Yes, there is a possibility of renting more than one vehicles from one acount at once.
Though the user takes the resposibility for every vehicle in the group rental.
During registration you can choose the method of payment: Adding a payments card to the account; Topping up the account through available pre-paid channels.
The maximum cost of rental is 89 zloty per day. Daily charge applies from 00:00 to 23:59.
If this amount is exceeded during the rental, further use of the vehicle will be free. Please note that you can change vehicles within the same vehicle group as part of the daily charge.