Download our application on your smartphone from the App Store or Google Play
Sign up for our blinkee.city application
If you would like to rent a moped, please attach photos of your document authorising you to ride it.
If you want to rent an electric scooter, you can skip this point.
Blinkee.city mopeds can be used by anyone who meets the following conditions:
Blinkee.city scooters can be used by anyone who meets the following condotions:
Documents’ validation and account activation takes up to several minutes.
No, all steps are completed in the application, i.e. starting the moped and ending the rental by clicking the appropriate button in the application.
A moped can be parked anywhere in the service zone, which is visible on a map in the application and on our website. The service zone is an area marked green on the map.
According to traffic regulations, a vehicle can be left on a pavement if there is 1.5 m of a passageway and a distance of 15 m from a pedestrian crossing and a bus stop. Parking is not allowed in closed housing estates, in parks, under bridges and on flyovers. Within a housing estate, parking is allowed only in designated areas.
A scooter can be parked anywhere in the service zone, which is visible on a map in the application and on our website. The service zone is an area marked purple on the map. The vehicle may be left on the pavement if it does not hinder pedestrian traffic and in places intended for bicycle parking.Remember to park the scooter parallel to the road axis. Parking is not allowed in closed housing estates, private parkings, on bicycle paths, at entrances to buildings such as fire brigade headquarters or hospital.
You can ride a scooter on pavements, bicycle paths and roadways (max 20 km / h). You can also ride a scooter on the pavement - at a speed "close" to the speed of a pedestrian, giving way to pedestrians.
All mopeds are intended for 2 people (except for vehicles in Hungary).
A scooter can be used only by one person at a time.
Yes, every moped has 2 helmets in the box.
To take a helmet out of the box, the moped has to be activated. Then, the box can be unlocked with a green button on the right-hand side under the throttle.
You can use your own helmet. However, remember that riding without a helmet is dangerous and is also against the law. In addition, you will find hygiene caps in each storage, which you should put on before putting on the helmet.
The vehicle headlights are always on – they start automatically when the vehicle is started. For a moped, the rider has the choice of setting the headlights to high beam or low beam.
Before renting, after clicking the vehicle icon on the map, you will see its current range in kilometres. After the battery runs out, the vehicle will not stop suddenly, but it will gradually loose speed. Knowing the range of a vehicle, a user can ride a vehicle with low battery to another one that is fully charged.
After selecting “Stopover” option in the app, the vehicle will be switched off, but it will be constantly connected to the user’s account, so that it will not be rented by another person. The stopover cost is 9 grosz per minute.
Our scooters are fully electric, which means that the sound of an engine cannot be heard. If, after activating the vehicle in the app, the lights are on, the scooter is ready to go.
Our mopeds are fully electric, which means that the sound of an engine cannot be heard. If, after activating the vehicle in the app, the lights are on, the moped is ready to go.
The I, II and III switch is speed control gears. We recommend using the III gear while driving.
We have 1.2 kW and 3.1 kW mopeds in our fleet, but they both move at a maximum speed of 45 km/h, which is imposed by law.
Leaving the designated zone is allowed and the rental cost stays the same. However, before leaving the zone you need to remember to make sure that the vehicle’s range is enough for the planned route and the way back. Finishing the rental outside of the designated zone is possible, but is connected to additional fee. To know more please read the price list.
We reccomend having a phone that is able to make calls from.
In such case, the vehicle will not turn off. In order to finish using it, log in to the application using another device or contact us using another person's phone.
Outside Customer Service working hours, the customer should secure the vehicle in such a way that it is not stolen or damaged, for example at home. You should then report this information urgently by contacting us during business hours.
Yes. You can ride a scooter on bicycle paths.
No. A moped is a motor vehicle and can only be used on roads.
According to the Polish law, no registration certificate or document proving the validity of the third party liability insurance policy is required during a police control.
In case of accident/theft/fire, user is obliged to contact the relevant services and blinkee.city team at +48 (22) 290 25 25
If users use blinkee.city vehicles according to their purpose and regulations, they will not bear any additional costs. More details can be found in the regulations.
In case of any problems, please contact:
by phone: +48 (22) 290 25 25 or
by chat available on the website http://blinkee.city and Facebook or
by email to firstname.lastname@example.org
Yes. All persons over 60 years of age and students can get a 15% discount on all trips (in case of students, after sending us a scan or a photo of their current student ID). There are also some occasional discounts, which are granted to all users. Details can be found on our Social Media (Instagram, Facebook).
Log in to the blinkee.city application
Go to the Documents tab in the blinkee application. Select the relevant document type, then add a photo of the first and second page of the document.
When adding documents, remember the following rules:
You can rent electric scooters for a group ride from one account.
You can pay for the ride via the mobile application by going to the History tab. All you need to do is to choose the payment method or go to your History tab-Rides Hitsory and redo the payment in case you have your payment card linked to the account.
Maximum rental cost may vary by region, for more details please visit: https://blinkee.city/pl/price-list
Daily fee is valid from 00:00 to 23:59. If this amount is exceeded during your ride, you can continue to use the vehicle for free. Remember that you can change vehicles within the same vehicle group as part of the daily fee. If you have been charged a daily fee, you may still be charged for leaving your vehicle outside the zone.
These are green areas and places with high pedestrian traffic. In such a zone, the maximum speed of the scooter is limited. This zone is marked in grey in the app.
Places from which the scooter can be rented, parked or returned. These points are marked by a "P" on the map in the mobile application.
The red zone is a zone in which parking a vehicle is strictly forbidden. Leaving vehicles in the red zone might result in charging a fee as per our Terms and Conditions.
To add a new payment card, select the Payments tab in the app -> Add a new card. The previous card will automatically be removed.
If you want to remove your payment card permanently - please contact us via chat or send us an email at email@example.com.
By contacting our customer service department. If you would like to change your personal data - reach us via chat or send us an e-mail at firstname.lastname@example.org
By contacting our customer service department. If you would like to delete your account - send us an e-mail at email@example.com. Please add a clause: 'I hereby declare that the information provided is true and correct.'
Receiving invoices for blinkee rides - mopeds or scooters - is possible. All you need to do is in the blinkee.city application, in the Payments tab, select the Invoice data option and enter the entity's data there. The invoice for the rental or pre-paid top-up is sent to the e-mail address.